Effective Date: 01 January 2025
Welcome to primewellsupplements.com (“Website”), operated by Eyeofday Ltd (“Company,” “we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. It also outlines your rights under the General Data Protection Regulation (GDPR) and other applicable laws.
1. Information We Collect
We may collect the following types of information:
(a) Personal Data
When you interact with us, we may collect personal data, including but not limited to:
- Name
- Email address
- Billing and shipping addresses
- Phone number
- Payment information (processed securely through third-party payment processors)
(b) Non-Personal Data
We may collect non-identifiable information, such as:
- IP address
- Browser type
- Device type
- Pages viewed on the Website
- Referral source
- Date and time of visit
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders
- Communicate with you regarding your purchases, inquiries, or updates
- Improve and personalize your shopping experience
- Conduct analytics to enhance our Website’s performance
- Comply with legal obligations
3. Legal Basis for Processing Your Data
Under GDPR, we rely on the following legal bases for processing your personal data:
- Contractual Necessity: To fulfill your purchase orders and provide requested services.
- Consent: For marketing communications where you have provided explicit consent.
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: To improve our services and Website.
4. How We Share Your Information
We do not sell your personal data. However, we may share your data with:
- Service Providers: Payment processors, shipping providers, and IT support services.
- Legal Authorities: When required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
Our Website uses cookies to improve your browsing experience. These include:
- Essential Cookies: Necessary for the Website’s functionality.
- Analytics Cookies: To analyze traffic and usage.
You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, your data will be securely deleted.
7. Your Rights Under GDPR
As a resident of the European Economic Area (EEA), you have the following rights:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data (subject to legal obligations).
- Restriction: Request restriction of processing.
- Portability: Request transfer of your data to another service provider.
- Objection: Object to the processing of your data based on legitimate interests.
To exercise any of these rights, contact us at [email protected].
8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
10. Children’s Privacy
Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated effective date. Please review this policy periodically.
12. Contact Us
For questions, concerns, or to exercise your data rights, please contact us at:
Eyeofday Ltd
Email: [email protected]
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM